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5 Most Common Issues in AI Deployment: A Practical Guide for Business Leaders

9 Min Read

AI is no longer optional. It is fast becoming a business “must.” However, preparing your organisation for AI deployment is a path filled with many unanticipated roadblocks. From ensuring you gather and prepare the data for your AI models the right way to integrating it with existing systems while also encouraging employee uptake, you need a well-planned strategy.

Today we explore the challenges of implementing AI and more importantly also look at what you can do to overcome them. Let’s take a look at the five key areas where your business often faces issues.

1. Data Quality and Management Issues in AI Deployment

You’ve probably heard the phrase “garbage in, garbage out.” It has never been more relevant than with AI. As with any new technology, there has been a mass rush to push AI deployment and tools to businesses, but they aren’t created equally. Many businesses are so eager to ride the trend that they discover their data is nowhere near ready for it.

The Problem

This lack of data readiness (or clear data management) is a common challenge in AI implementation. Obviously, there’s a ton of vectors this can take, but it most commonly stems from:

  • Inconsistent data formats
  • Missing or incomplete information
  • Outdated records
  • Data stored in different systems
  • Poor data labelling

Using (or worse, buying) unethical and scraped datasets instead of clean, relevant and focused datasets only makes this issue worse.

The Solution

As with any business process, solving this challenge in AI implementation needs a plan. Start with a thorough data audit before any AI deployment. Then, create a clear data governance plan that includes:

  • Regular data cleaning schedules
  • Standardised data collection 
  • Clear data labelling guidelines
  • Integration of different data sources
  • Quality control checkpoints

Pro Tip: Begin with a small dataset to test your AI system better. Once you’re confident in the results, gradually expand to larger datasets. Remember to ensure those datasets are curated and clean, with proper consent used throughout the collection process.

2. Lack of Skilled Talent: A Key Challenge of AI Implementation

AI technology is very young. Finding people who understand both AI technology and your business needs can feel like searching for a needle in a haystack. As any savvy business person knows, you’re only as good as your people. Hiring talent because their CV listed a few buzzwords or they seemed confident is not the way to go.

The Problem

This issue in AI deployment is all about people, namely:

  • A shortage of AI specialists
  • High salary demands due to this shortage
  • Difficulty retaining talent
  • A knowledge gap between technical and business understanding

The Solution

Luckily, you can do plenty other than wait for AI job training to become mainstream. Try a multi-pronged approach:

  • Invest in training existing staff and leverage your own skilled assets
  • Partner with universities for internship programs
  • Consider hiring remote workers
  • Use vetted AI consultants for your initial setup
  • Create mixed teams of technical and business experts

Remember, not everyone needs to be an AI expert to use AI smartly. Focus on building teams with complementary skills and remember that AI doesn’t replace humans – it enhances them. Don’t discount the skills and brains already powering your business.

3. Issues with Integration into Existing Systems

You trained a great AI model. You’ve educated your staff. You have an AI expert on standby to help with teething trouble in your AI deployments. That’s good, but what about your current technology stack? How well does your AI choice work with that?

The Problem

AI aside, anyone who has ever rolled out a business tech upgrade knows how painful it can be. From communication issues to sudden incompatibilities, a lot can go wrong. It’s not uncommon for systems to simply fall over for (seemingly) no reason at all! You may face these challenges in implementing AI, simply from integration issues:

  • Legacy systems that don’t play nice with AI
  • Different software platforms that don’t communicate well
  • Security concerns and weaknesses
  • Performance issues and infrastructure that isn’t prepared for AI’s demands
  • Costly workflow disruptions

The Solution

Luckily, you can leverage your prior experience with technology rollouts to help you with this one, too. Fancy as AI seems on the surface, it is still just another technology. Many of the same lessons apply, such as:

  • Start with a thorough system audit: You can’t control what you don’t understand. You also can’t plan for what you don’t know you have. Make sure you evaluate AI readiness throughout your business systems.
  • Create a detailed integration plan: Once you understand what you have, benchmark it against your AI deployment needs. Check that legacy software works with AI. Perform upgrades and maintenance as needed.
  • Use API-first solutions when possible: API-first solutions are designed to connect with other software from the start, using standardised interfaces (APIs). This makes it much easier to integrate new AI tools with your existing business systems.
  • Implement changes in phases: Plan a slow, controlled rollout and consider trialling it in one department first. This avoids large-scale business disruption during rollout.
  • Test extensively in a sandbox environment: Testing is your friend. It lets you head off issues before they impact daily operations.

If planning your AI deployment seems too much, consider using middleware solutions. These can bridge the gap between older systems and new AI tools. They are often more cost-effective than replacing everything at once, too.

4. Cost Management and ROI Concerns in AI Deployment

Cost Management
Image Source: Pexels/Pixabay

This brings us to a perpetual thorn in the business owner’s mind — cost. If you don’t adapt and update, you risk losing market share. If you do, you need to fork out considerable investment to do it right. Newer technology is rarely cheap and AI deployment can seem pricey. Plus, you have to prove its worth to your stakeholders and that isn’t always easy.

The Problem

Cost is often seen as one of the major challenges of implementing AI. New technologies always have a higher price tag. Most business owners are concerned about:

  • High initial investment costs
  • Ongoing maintenance expenses
  • Unclear return on investment (ROI)
  • Hidden costs (training, updates, etc.)
  • Budget overruns

It sounds like just another day in the executive suite, right?

The Solution

Luckily, there’s a lot you can do to ensure a smooth, cost-effective AI deployment. Here’s some tips:

  • Start small with pilot projects
  • Set clear, measurable goals to assist with ROI concerns
  • Remember to track both direct and indirect benefits
  • Use cloud-based solutions to control costs
  • Conduct regular ROI assessments

You should also create a detailed business case that includes:

  • Expected cost savings
  • Productivity improvements
  • Customer satisfaction metrics
  • Revenue growth potential
  • Competitive advantages

This will allow you to easily track, shape and monitor your AI deployment and associated costs. You will also be able to track your ROI.

5. Employee Resistance and Change Management: The Hidden Challenge of AI Implementation

Without buy-in from your staff, even the best AI deployment can fail. Many workers have (often justified) concerns about what AI will do. Does it threaten their job? Will it make them redundant? Can it do everything it promises, or is this another C-suite fun idea that will make their workday longer?

The Problem

This is, of course, less of a challenge of AI implementation and more of a challenge in how you manage your workforce. Heavy-handed changes without explanation or engagement rarely work well in business. This is no different. Understand these key areas that concern workers:

  • Fear of job displacement
  • Resistance to changing work habits
  • Lack of trust in AI decisions
  • Poor understanding of AI benefits
  • Inadequate training

The Solution

Showing that you understand these worries is, itself, a great first step. Then, look for ways to address them productively. The more excited you can get your staff about AI’s potential to help them, the better. Ensure you develop a comprehensive change management strategy, including:

  • Clear communication about AI’s role
  • Regular training sessions
  • Early involvement of key stakeholders
  • Quick wins to build confidence
  • Ongoing support and feedback channels

When you support your staff in embracing AI, great things happen.

Making Your AI Deployment Successful

AI Deployment Strategy
Image Source: Unsplash/Alex Hudson

Now that we’ve covered the five areas where businesses typically see challenges in implementing AI, let’s talk a little about how successful AI deployments work. Here are a few tips to help you make the most of the coming changes.

Create a Clear Roadmap

Before starting any AI deployment, develop a detailed plan that includes:

  1. Specific goals and metrics
  2. Timeline with clear milestones
  3. Resource requirements
  4. Risk management strategies
  5. Training and support plans

Planning your AI deployment properly is the key to a smooth, effective rollout.

Start Small, Think Big

We’ve already noted that mass deployment is not the smartest strategy. Controlled, focused deployments let you learn on a small scale. Plus, you have time to fix any issues you uncover and plan tighter future rollouts. Try a pilot project that:

  • Has a clear scope
  • Shows quick results
  • Involves minimal risk
  • Can scale easily
  • Provides valuable learning opportunities

Then, take the lessons learned and apply them to the next department or phase. This helps maintain business continuity and ensure better overall results.

Monitor and Adjust

As with any technology, nothing is set in stone. Ensure you regularly check in on the following:

  • System performance
  • User adoption rates
  • Cost versus benefits and ROI
  • Technical issues users encounter
  • Employee feedback about the AI

This will help you adjust and refine your AI deployment for better results.

Overcoming the Challenges of Implementing AI

As AI technology continues to evolve, successfully implementing it becomes increasingly crucial for business success. By understanding and preparing for common challenges, you can avoid many of the pitfalls that trip up other organisations.

Remember that AI deployment is a journey, not a destination. Stay flexible and be ready to adjust your approach as needed. Keep learning from both successes and setbacks and don’t be afraid to ask for help when needed. By keeping these five common AI deployment challenges in mind, you can shape a path to AI in your business that drives real value.

The future of business is intertwined with AI. Those who can navigate AI deployment and successfully implement AI solutions will have a significant competitive advantage in the years to come. If you’re looking for help and guidance through the challenges of implementing AI in your business, AI-First Mindset™ is ready to work for you. Reach out today to understand the true potential of AI in your business.

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